Chirag International promotes an integral management system founded on a company culture of Total Quality Management (TQM) dedicated to our customers.
Our excellence is measured by the quality of all our operations and in particular the achievement of 'Right First Time' attitude in work undertaken and goods supplied.
We believe that an efficient Quality Assurance System shall form an integral part of the Company's operation. It is policy to provide customers with value for money by the profitable pursuit of excellence in the services performed and goods supplied, with an aim of enhancing customer satisfaction through the effective application of the system.
To achieve this Company have formulated a comprehensive quality system which involves each and every body in Chirag as a TEAM.
The overall objective of the Company is to consistently supply products which are totally fit for the purpose, meeting all specified customer and applicable regulatory requirements, thereby achieving complete customer satisfaction. Specific objectives for quality are determined and these are reviewed by the Company on a formal basis at regular intervals.
It is one of our major objectives to meet as a minimum the requirements of the International Standard for ISO 9001:2015 and the quality systems and requirements of our customers. The Company recognizes the need to continually review and update its systems, processes and procedures in order to achieve ongoing improvement, and to develop skills and abilities through a forward program of training and resource planning.
The management of Chirag International is fully committed to the implementation, operation and maintenance of this policy, and the achievement of its stated objectives.